Revolutionizing International Calling - IDT Universal Smartphone App

Cost effective, reliable international communications
 
IDT Telecom (IDT) needed to embrace the shift to the ever growing demand for mobile communications which was quickly replacing the  slow process of using a calling card and operator to place cost-effective international calls.
 
To do so, IDT engaged DOOR3 to create a best of breed platform with a single User Experience that  could be white labeled internally across multiple business units  and encompassed both the Android and iOS platforms.
 
Knowing that many users of the apps would be new to technology, DOOR3 prioritized accessibility and capitalized on features that new users would already be familiar with. The user-friendly app utilizes contacts already stored and features simple,  one-touch dialing.  The app also invites new users on a virtual tour so that they can quickly and easily become acquainted with the technology.
 
From this unified baseline, IDT has now streamlined its approach to Mobile Application implementations.  IDT can now launch international calling apps globally to meet the needs of their retail and wholesale customers in Central America, Latin America, the Middle East, Africa and Asia. 
 
IDT Telecom (IDT),is a subsidiary of IDT Corporation, a leading provider of retail telecommunications and payment services to help immigrants and the under-banked to conveniently and inexpensively communicate and share resources around the world.  IDT’s wholesale business is a leading global carrier of international long distance voice calls.

Awarded Best Telecommunication Mobile App by Latin America Mobile World Forum

The DOOR3 team was very successful in creating a single, unified User Experience. They created a fantastic app that has been successful in delighting existing customers and attracting new subscribers. With DOOR3 you not only get great UX and design, you get a dedicated business partner. They are very detail oriented with wireframes, use case analysis, business cases, project management, and ferreting out issues as needed. They push back appropriately and patiently coordinate the input from multiple stakeholders. DOOR3 has dramatically improved some of our critical UI/UX solutions while demonstrating a sense of urgency to get things done on time. This makes our long-standing partnership stick.
Eva Kantor, VP Products, IDT Corporation

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