Insights: UX & Design

There’s a popular illustration by Henrik Kniberg about the process of delivering usable products that goes like this:
"Our clients are confused and complain to us.” “Website is frustratingly slow.” "It seems dated.” “The competitors look modern and rank higher.” “We are losing business!"
On Monday, January 11th , the user-experience research firm Nielsen Norman Group announced the 2016 winners of their Best Intranet Design Annual Award.
Just reading the word, intranet, causes many people to shudder uncontrollably.  The mere thought of trying to wade through that archaic system, just to find benefits information, is enough to make people ill.
Responsive web design, responsive design, mobile responsive design
As growth in mobile commerce and content consumption increases, it has become imperative for businesses to have a mobile strategy in place in order to interact with their end users across all devices and platforms. If you're thinking about responsive web design or mobile responsive design here are some things to keep in mind.
mobile marketing, mobile framework, mobile experience
The key to creating successful mobile experience is empathy. You put yourself in the user’s shoes and try to really understand their needs and wants. An easy shorthand is to factor these wants and needs based on the questions familiar to journalism students: who, what, why, when, where, and how.
There are many map options out there (Google, Esri, Yahoo, etc.), but we’ve found one that stands out above the rest -- Mapbox.